Most tickets and vouchers for advance ticket purchases are available for you to print immediately after you finalize your purchase. You should have a printer available and connected to your computer. Please make sure you add nyctrip.com and TicketOrder@nyctrip.com into your list of mailers from whom you can receive e-mail.

The following tickets, and any accompanying purchases, will be mailed to your valid US mailing address. They are not available to be printed:
  • Empire State Building Observatory admissions
  • Statue of Liberty Ferry Tickets
You may opt to have these purchases shipped to you by an expedited service such as Federal Express to an address in the continental US for an additional fee. If you purchase several options the same day you will only pay once for expedited shipping. Orders will be sent the same day for transactions made by 3pm Eastern US time Monday - Friday. Orders received after 3pm, or on Saturday, Sunday or holidays, will be sent the following business day.

  • Standard US Mail -- allow 10-14 days
  • 2-3 Business Day Delivery -- shipped via Federal Express. Not valid for PO Box addresses
  • Next Business Day Delivery -- shipped via Federal Express. Not valid for PO Box addresses
For orders placed within 14 days of your planned arrival in New York City, free US postal service shipping is not available. You will see the exact shipping charge when you check out and before we charge your card.

Orders placed outside of the United States will be delivered by courier service to a Manhattan hotel unless you provide us with an alternate shipping address in the continental US. Orders cannot be delivered by any other method. There is an additional charge for courier delivery service.

Please note we cannot be responsible for inaccurate or incomplete addresses. Signature may be required for Federal Express deliveries.
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